This notice will tell you the steps you should take to receive your package. We completely understand the frustration! But your package is likely to show up within six days of a false scanĤ) Check your mailbox or anywhere else you receive mail.Ĭarriers deliver differently, especially if the package is small enough to fit inside your mailbox.ĥ) Check for a notice of attempted delivery. That means that your package could be marked as “Delivered” even though it’s still on its way to you.
Sometimes carriers incorrectly scan packages that are still in transit. Current shipping addresses are listed under “Deliver To:” on the My Orders page.Ģ) Check around your home or building, or with neighbors.īoxes may have been left at backdoors, hidden behind bushes, or at the address next door. Let's make sure we shipped to the right place. Here are some things to try:ġ) Check that your shipping address is correct. Missing packages can be stressful, but not to worry! Most items turn up for our customers within six days. Item Never Arrived (Lost in Transit) Can't Find Your Package?
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To track your package accurately, visit or UPS.com for updates and sign up for FREE automated shipping updates! Also, be sure to check your bulk, junk, or spam emails for notifications. Once your order is completed with processing, you will receive an email from us and another email with a tracking number. All order notifications, such as a tracking number, will be sent via email or text. Please use a valid email address or phone when placing your order. DHL Express: Worldwide International delivery averages 1-6 business daysĪfter your purchase, you will receive an email or text receipt with your order number.UPS Worldwide Saver: International Shipping delivery averages 1-3 business day for Afternoon Deliveries.to Canada most cost effective option, delivery averages 2-9 days in the 48 contiguous states UPS 3 Day Select: delivery averages 1-5 business days (including Saturday).UPS Ground: delivery averages 1-5 business days.USPS Parcel Select Ground: delivery averages 2-8 business days, Does Not Include Insurance.USPS First Class Package: delivery averages 1-3 business days for lightweight packages, Does Not Include Insurance.USPS Priority Mail: delivery averages 1-3 business days.Orders processed Monday-Friday are shipped 24-48 hours from the date of receipt. For DHL Express, visit website or call 1(800) 225-5345.To contact USPS, submit a claim or call 1 (800) 275-8777.To Contact the Carrier Use your tracking number to start a claim with the carrier (USPS, UPS, etc.). Our carriers, such as USPS, UPS and DHL, may have more specific updates. We apologize for any delays and appreciate your patience at this time. Due to current circumstances, some shipments may arrive later than expected.
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